Your Satisfaction: Journey Towards Excellence​

E-House Movers understands that relocating to a distant part of the globe can be overwhelming. We strive to simplify your transition into a new country, providing support to you and your family until you feel fully established.

“ Your satisfaction is our top priority, and we're dedicated to going above and beyond to guarantee it ”

satisfaction movers

Your E-House Movers Customer Care Agent

For both domestic and international moves, it’s wise to entrust a removal company that offers expert service from start to finish. This is why EHOUSEMOVERS, with a network spanning 147 locations in 100 countries, stands out as one of the most reliable groups in the industry.

EHOUSEMOVERS is equipped to assist you with every aspect of your relocation journey, whether it’s our comprehensive packing services, secure storage options, or seamless relocation assistance.

Handling over 150,000 family moves annually, EHOUSEMOVERS understands the unique requirements of each move, recognizing that every family has its own specific needs.

CUSTOMER CARE

At EHOUSEMOVERS, we offer more than just the relocation of your belongings. We are with you every step of the way. Your dedicated customer relations agent, Mr. GoodMove, can be reached at: [email protected]

He is ready to answer all your inquiries and provide details about your moving process, making sure you are fully content with our services. His presence ensures that you receive prompt and proficient answers to all your questions.

Mr. GoodMove is accessible to you through email, ready to help with any inquiries or issues you may encounter during your moving process.

No matter the country you are moving from or to, Mr. GoodMove is by your side, ensuring a 100% satisfaction guarantee.

GIVE US YOUR FEEDBACK

Customer feedback plays a crucial role in reaching our goal of total customer satisfaction. At every stage of the moving process, we invite our clients to share their thoughts on our services by completing our quality survey. We compile these insights into a database for thorough analysis and implement both corrective and preventive actions based on your input. Through this process of quality assurance, we are committed to consistently enhancing our services and your overall experience with EHOUSEMOVERS.

If your move is upcoming or already concluded and you haven’t yet filled out your satisfaction survey, we encourage you to do so by visiting your personalized portal. To access it, please click here.

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ONLINE TOOLS

EHOUSEMOVERS has crafted an array of user-friendly tools accessible at your convenience, available for consultation anytime, directly from the comfort of your home.

Throughout every phase of your relocation, we ensure you are updated on the progress, starting from our initial phone conversation all the way to the final delivery. Our online tracking feature enables you to monitor the location of your possessions around the clock, every day of the week.

Our online tool also offers:

  • A full set of advice and strategies for a successful relocation
  • An extensive guide featuring all the details you need to know about EHOUSEMOVERS and the relocation procedure
  • A checklist for ensuring you remember everything necessary
  • A satisfaction survey and an inventory sheet available for completion online

How do we ensure your satisfaction?

SAFETY

INNOVATION

COMMUNICATION

COURTESY

RELIABILITY

QUALITY

REACTIVITY

AVAILABILITY